Your mural/wallpaper is guaranteed against manufacturing defects and breakage. If your order is received damaged, or if you notice a manufacturing defect, please contact us and it will be reprinted without charge. For your replacement, please visit the contact page and send us a photo of the shipping box and of the damaged product. We will contact you with information of the procedure to follow.

Ensure that you have verified your choice of product with the picture on our website before placing your order. Products cannot be replaced if the image is not what you expected. As each computer screen, tablet or phone is calibrated differently, it is possible that the colour of your mural/wallpaper is slightly different from that displayed on your screen. A variation in the colour as compared to that displayed on your screen does not justify a replacement. Measurements are the responsibility of the customer. Products cannot be replaced if you did not provide the correct dimensions when ordering. The installation of the mural is the responsibility of the customer. A mural/wallpaper damaged during installation cannot be replaced.